topic Re: mobile contract in Orders

mobile contract

Gyms1990 — Tue, 03 Oct 2023 15:21:44 GMT

I made a mistake in my email address and I don't have any information about my phone package and I selected to be able to pick up from the store, when can I pick up

Re: mobile contract

Gyms1990 — Tue, 03 Oct 2023 16:18:12 GMT

Hi
I wrote the wrong email address and I don't have any information if I accepted my phone contract and when it will arrive

Re: mobile contract

James_B — Tue, 03 Oct 2023 17:33:44 GMT

Hi @Gyms1990,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care to update your contact details.

The team will be happy to help.

James

Re: mobile contract

Gyms1990 — Tue, 03 Oct 2023 17:58:41 GMT

hello, my name is Florin Vaduva
I wrote the email address wrong and I didn't receive the order number
but the phone number is correct, how can I solve this please have a
good evening Thank you

Cu drag Florin

Re: mobile contract

James_B — Tue, 03 Oct 2023 18:01:25 GMT

Hi @Gyms1990,

Our Customer Care Team will be happy to update your details if you get in touch.

James