https://community.ee.co.uk/t5/Orders/Cant-track-my-order/m-p/1307575#M70420 <P>i ordered a new phone on a contract 7 days ago and haven’t even had a message to say it’s dispatched, when i try to track my order it just says order tracking unavailable. I’ve now had to buy top up data on my current phone due to this taking so long, when will my phone arrive</P> Mon, 02 Oct 2023 13:58:48 GMT lylachandler 2023-10-02T13:58:48Z https://community.ee.co.uk/t5/Orders/Cant-track-my-order/m-p/1307575#M70420 <P>i ordered a new phone on a contract 7 days ago and haven’t even had a message to say it’s dispatched, when i try to track my order it just says order tracking unavailable. I’ve now had to buy top up data on my current phone due to this taking so long, when will my phone arrive</P> Mon, 02 Oct 2023 13:58:48 GMT https://community.ee.co.uk/t5/Orders/Cant-track-my-order/m-p/1307575#M70420 lylachandler 2023-10-02T13:58:48Z https://community.ee.co.uk/t5/Orders/Cant-track-my-order/m-p/1307695#M70424 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4067156">@lylachandler</a>&nbsp;</P> <P>EE use DPD so download their app.&nbsp;</P> <P>If order tracking is not working then you will need to speak to EE CS on 150.</P> <P>Thanks&nbsp;</P> <P>&nbsp;</P> Mon, 02 Oct 2023 15:35:37 GMT https://community.ee.co.uk/t5/Orders/Cant-track-my-order/m-p/1307695#M70424 Northerner 2023-10-02T15:35:37Z https://community.ee.co.uk/t5/Orders/Cant-track-my-order/m-p/1307744#M70427 <P>Welcome to the EE Community <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4067156">@lylachandler</a></SPAN> <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Which phone did you order?</P> <P>James</P> Mon, 02 Oct 2023 16:03:51 GMT https://community.ee.co.uk/t5/Orders/Cant-track-my-order/m-p/1307744#M70427 James_B 2023-10-02T16:03:51Z