https://community.ee.co.uk/t5/Orders/New-order/m-p/1307434#M70399 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4066385">@amy123456</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>It sounds like there could be a problem with the order. It could be something easy to fix, but I'd recommend <A href="https://ee.co.uk/contact-ee" target="_blank">getting in touch</A> again as soon as possible.</P> <P>Chris</P> Mon, 02 Oct 2023 11:21:00 GMT Christopher_G 2023-10-02T11:21:00Z https://community.ee.co.uk/t5/Orders/New-order/m-p/1307335#M70395 <P>Ordered a new phone on Friday as a second device on my account.</P><P>Got an email confirmation but it said said I need to call to confirm some details.</P><P>tried calling multiple times, any idea what the problem is?!</P> Mon, 02 Oct 2023 09:17:49 GMT https://community.ee.co.uk/t5/Orders/New-order/m-p/1307335#M70395 amy123456 2023-10-02T09:17:49Z https://community.ee.co.uk/t5/Orders/New-order/m-p/1307434#M70399 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4066385">@amy123456</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>It sounds like there could be a problem with the order. It could be something easy to fix, but I'd recommend <A href="https://ee.co.uk/contact-ee" target="_blank">getting in touch</A> again as soon as possible.</P> <P>Chris</P> Mon, 02 Oct 2023 11:21:00 GMT https://community.ee.co.uk/t5/Orders/New-order/m-p/1307434#M70399 Christopher_G 2023-10-02T11:21:00Z