topic Re: Friends and family discount with flex pay in Orders

Friends and family discount with flex pay

Bones1981 — Thu, 28 Sep 2023 19:46:22 GMT

Hi. I am an EE employee and I have gave 30% f&f discount to a friend. They have ordered a iPhone15 pro they have received a email confirming the order but it says that there is an issue and need to phone. Why would this be?

Re: Friends and family discount with flex pay

Chris_B — Thu, 28 Sep 2023 20:17:57 GMT

@Bones1981 they need to call customer services as they want to confirm a few things. Until they call the order will not proceed.

Re: Friends and family discount with flex pay

tporter95 — Sun, 01 Oct 2023 20:38:48 GMT

@Bones1981 - has your friend managed to get 30% off the phone and airtime as 1, or just the airtime? I am ready to use my code but the new flex pay means my discount isn’t that great

Re: Friends and family discount with flex pay

Katie_B — Mon, 02 Oct 2023 07:05:30 GMT

Hi @tporter95.

If you wish to purchase a 24 month plan please give us a call.

Our customer care team will be able to provide you with information on how you can use your discount.

Katie