https://community.ee.co.uk/t5/Orders/Returns-pack-problem/m-p/1307137#M70381 <P>I’ve received three returns packs since ordering my iPhone 15 pro max. Now I’m getting reminders to send my old phone back. But I haven’t received the new phone yet. Am worried a charge will be put on my account for an unreturned phone.&nbsp;</P> Sun, 01 Oct 2023 19:02:24 GMT NickdeSouza 2023-10-01T19:02:24Z https://community.ee.co.uk/t5/Orders/Returns-pack-problem/m-p/1307137#M70381 <P>I’ve received three returns packs since ordering my iPhone 15 pro max. Now I’m getting reminders to send my old phone back. But I haven’t received the new phone yet. Am worried a charge will be put on my account for an unreturned phone.&nbsp;</P> Sun, 01 Oct 2023 19:02:24 GMT https://community.ee.co.uk/t5/Orders/Returns-pack-problem/m-p/1307137#M70381 NickdeSouza 2023-10-01T19:02:24Z https://community.ee.co.uk/t5/Orders/Returns-pack-problem/m-p/1307162#M70384 <P>EE have clarified the emails are automated and we don’t return phones until the new one arrives&nbsp;</P> Sun, 01 Oct 2023 20:10:31 GMT https://community.ee.co.uk/t5/Orders/Returns-pack-problem/m-p/1307162#M70384 james_ryder1 2023-10-01T20:10:31Z