topic DPD in Orders

DPD

Si6872 — Sun, 01 Oct 2023 11:00:03 GMT

Why can't DPD leave my parcel in a safe place or with my neighbour? I've paid them for a Sunday delivery but just got a message stating due to a local issue my delivery will now be tomorrow. I've taken time off work for a delivery that now isn't going ahead.

Re: DPD

Chris_B — Sun, 01 Oct 2023 12:11:12 GMT

@Si6872 Because it has to be handed to over to a person at that address. It can be anyone who opens the door for the delivery.

Re: DPD

Si6872 — Sun, 01 Oct 2023 13:10:15 GMT

I'm the only one who lives here, so I arranged for it to be delivered today which DPD charged me for the privilege. I received a message this morning that it won't be delivered due to a local issue. They'll try again tomorrow so I'm back to square one. I have seen the same reported back in February from the same Swansea depot. I can't even collect it from them due to them still using covid as an excuse. Other delivery firms supply a better service.