topic Re: order confirmation in Orders

order confirmation

code_ — Fri, 29 Sep 2023 18:28:53 GMT

Hi!

Can someone help? I have placed an order for a Google Pixel 7a 128GB sea colour yesterday.. It says it would be dispatched in 1 day. BUT received no order confirmation email nor tracking.

Can someone help?

Re: order confirmation

Katie_B — Sat, 30 Sep 2023 06:18:40 GMT

Hi @code_.

Welcome to the community.

Since coming to the community have you received any update on your order?

Katie

Re: order confirmation

code_ — Sat, 30 Sep 2023 06:58:48 GMT

Not received anything yet from EE, but it did say it can take up to 48hours to get a confirmation/dispatch it's coming to the second day now and still heared nothing. The phone is in stock when I placed the order.

Re: order confirmation

Katie_B — Sat, 30 Sep 2023 08:03:17 GMT

Hi @code_.

The phone is showing standard delivery is 1-3 working days.

If you wish to chase your order further please give us a call.

Katie