topic Re: Anytime upgrade returns pack hasn’t arrived in Orders

Anytime upgrade returns pack hasn’t arrived

Russell1982 — Thu, 28 Sep 2023 21:09:18 GMT

I’ve recently upgraded my iPhone via anytime upgrade but my returns pack to send my old phone back hasn’t arrived ???any ideas on how to get it without spending hours on the phone ?it’s been 2 weeks now

Many Thanks

Russ

Re: Anytime upgrade returns pack hasn’t arrived

James_B — Fri, 29 Sep 2023 07:40:59 GMT

Hi @Russell1982,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to chase this up for you.

You can chat with them online at Contact us about your mobile phone (ee.co.uk).

Hope this helps.

James