https://community.ee.co.uk/t5/Orders/iPhone-15-plus-Order/m-p/1305148#M70215 <P>Hello,&nbsp;</P><P>I have ordered an iPhone 15 max in pink few days ago and still haven’t received any tracking but my trade in pack arrived and I need to send my phone back by 11/10. Could you let me know when the phone will be sent out? I won’t be able to return my phone without having my new phone with me.&nbsp;<BR /><BR /></P><P>Thanks,&nbsp;</P><P>Jo</P> Thu, 28 Sep 2023 08:51:25 GMT JoannaMarta 2023-09-28T08:51:25Z https://community.ee.co.uk/t5/Orders/iPhone-15-plus-Order/m-p/1305148#M70215 <P>Hello,&nbsp;</P><P>I have ordered an iPhone 15 max in pink few days ago and still haven’t received any tracking but my trade in pack arrived and I need to send my phone back by 11/10. Could you let me know when the phone will be sent out? I won’t be able to return my phone without having my new phone with me.&nbsp;<BR /><BR /></P><P>Thanks,&nbsp;</P><P>Jo</P> Thu, 28 Sep 2023 08:51:25 GMT https://community.ee.co.uk/t5/Orders/iPhone-15-plus-Order/m-p/1305148#M70215 JoannaMarta 2023-09-28T08:51:25Z https://community.ee.co.uk/t5/Orders/iPhone-15-plus-Order/m-p/1305254#M70227 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2331815">@JoannaMarta</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>You don't have to send your old phone back until you receive your new one.&nbsp;</P> <P>If you haven't received it by 11 October, I would suggest speaking to our mobile care team on 150 and they can update the account for you.&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.&nbsp;</P> Thu, 28 Sep 2023 11:10:41 GMT https://community.ee.co.uk/t5/Orders/iPhone-15-plus-Order/m-p/1305254#M70227 Leanne_T 2023-09-28T11:10:41Z