topic Re: iPhone 15 in Orders

iPhone 15

Pi31 — Tue, 26 Sep 2023 15:30:42 GMT

I haven’t had any text from DPD to say when my phone will delivered ,EE despatched it on Friday 22nd September

Leanne_T — Tue, 26 Sep 2023 16:53:06 GMT

Welcome to the community.

Did you get a message from us to let you know the phone had been dispatched?

Was this an upgrade or new contract?

Leanne.

Pi31 — Tue, 26 Sep 2023 19:20:36 GMT

New contract

Lee

Pi31 — Tue, 26 Sep 2023 19:27:36 GMT

Pi31 — Tue, 26 Sep 2023 20:52:06 GMT

Pressed the wrong button , this issue hasn’t been resolved

James_B — Wed, 27 Sep 2023 06:44:17 GMT

If you download the DPD app and register your details, does it show any active parcels from EE?

James

Pi31 — Wed, 27 Sep 2023 08:52:31 GMT

Not that I can see

James_B — Wed, 27 Sep 2023 08:56:19 GMT

Please get in touch with Customer Care so a member of the team can check the status of your order.

They'll be happy to help.

James