topic Re: Brand new Google pixel 7a not working in Orders

Brand new Google pixel 7a not working

Mazzazz11 — Fri, 22 Sep 2023 16:38:24 GMT

Just received new phone this afternoon, tried to turn it on, but it it not working at all.

Northerner — Fri, 22 Sep 2023 16:43:05 GMT

Have you tried changing it. Does the icon show on the screen.

You are pressing the on button.

Thanks

Mazzazz11 — Fri, 22 Sep 2023 16:55:23 GMT

Hi, there is nothing on the screen at all, you can hear the phone as buttons are presses, but there is nothing on the screen.

Thanks.

354- — Fri, 22 Sep 2023 16:58:12 GMT

@Mazzazz11 - Try holding power button and the up volume button together, hold for 10 secs, then release. See if that helps.

Northerner — Fri, 22 Sep 2023 17:38:27 GMT

If what @354- mentions doesn't work youll need to call EE and ask for a return.

Thanks

Mazzazz11 — Sat, 23 Sep 2023 09:29:55 GMT

@Northerner wrote:
Hi @Mazzazz11
If what @354- mentions doesn't work youll need to call EE and ask for a return.
Thanks

Hi,

I got it working last night, but it's done the same this morning, will need replacement.

Thanks for your help.

Mazzazz11 — Sat, 23 Sep 2023 09:30:49 GMT

Hi,

I tried all sorts, got it working last night but same thing this morning, think will need replacement.

Thanks for your help.