topic Re: Esim in Orders

Esim

Nouman2 — Wed, 20 Sep 2023 11:40:57 GMT

How can i get Replacement QR for Esim ? Your app too complicated difficult to understand

Re: Esim

Leanne_T — Wed, 20 Sep 2023 13:40:15 GMT

Hi @Nouman2

Thanks for coming here.

Do you currently have a physical SIM card or an eSIM?

Do you have a pay monthly account?

Leanne 🙂

Re: Esim

Nouman2 — Wed, 20 Sep 2023 13:50:50 GMT

I have esim but I deleted. I want new qr code for that. Basically reason to delete it that. When I switched off my home wifi esim dosnt work. When i dial any number ask that you dial invalid number. When i go in settings trun the wifi calling then it works. How is this possible to use esim without home wifi or outside the home.

Re: Esim

Leanne_T — Wed, 20 Sep 2023 14:10:06 GMT

Thanks @Nouman2

If you have deleted the eSIM you would need to call us or visit an EE Store with photo ID to get a replacement SIM.

Leanne.