topic Re: Discount code in Orders

Discount code

Myla2 — Tue, 19 Sep 2023 18:55:46 GMT

I have been trying to order a phone for a week now and when i put my discount code in off blue light to says its invalid, i have 3 phones so i should get a discount which i dont as its family and friends. I have just rung ee a d was on tbe phone for 48mins waiting to speak with someone and they just cut me off without me speaking to anyone . This has made me annoyed to say the least .

Re: Discount code

Northerner — Tue, 19 Sep 2023 20:36:47 GMT

Hi @Myla2

Your code will not work if the plan or device is already discounted/on promotion.

Check the legal bit for more information.

Thanks

Re: Discount code

Myla2 — Tue, 19 Sep 2023 20:51:11 GMT

I don't think the phone has a discount/promotion. Plus I can't talk to anyone because you wait on the phone them when you get to front of que they put the phone down

Re: Discount code

James_B — Wed, 20 Sep 2023 08:53:50 GMT

Do you see the same message if you generate a new code @Myla2?

Does the plan you have chosen meet the terms and conditions of the offer?

James