https://community.ee.co.uk/t5/Orders/Hello-I-made-an-online-purchase-I-received-a-message-saying/m-p/1298155#M69876 <P>Hello, I made an online purchase, I received a message saying there was a problem, but it has already been charged to my account. I want to know what happened. I've been calling for two days, no one answers. I want to cancel my order and receive a refund. Thank you very much in advance.</P> Tue, 19 Sep 2023 19:54:13 GMT joj99 2023-09-19T19:54:13Z https://community.ee.co.uk/t5/Orders/Hello-I-made-an-online-purchase-I-received-a-message-saying/m-p/1298155#M69876 <P>Hello, I made an online purchase, I received a message saying there was a problem, but it has already been charged to my account. I want to know what happened. I've been calling for two days, no one answers. I want to cancel my order and receive a refund. Thank you very much in advance.</P> Tue, 19 Sep 2023 19:54:13 GMT https://community.ee.co.uk/t5/Orders/Hello-I-made-an-online-purchase-I-received-a-message-saying/m-p/1298155#M69876 joj99 2023-09-19T19:54:13Z https://community.ee.co.uk/t5/Orders/Hello-I-made-an-online-purchase-I-received-a-message-saying/m-p/1298170#M69877 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4028082">@joj99</a>&nbsp;</P> <P>The money will be reserved by your bank.&nbsp;</P> <P>If EE have asked you to call then you need to call them, if you want to cancel you will need to call.&nbsp;</P> <P>Thanks&nbsp;</P> Tue, 19 Sep 2023 20:17:54 GMT https://community.ee.co.uk/t5/Orders/Hello-I-made-an-online-purchase-I-received-a-message-saying/m-p/1298170#M69877 Northerner 2023-09-19T20:17:54Z