topic Re: Question about my order in Orders

Question about my order

Youcefbe — Tue, 19 Sep 2023 06:28:34 GMT

I have subscribed with you, but so far I have not been told anything about my order. My order number is ************.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Leanne_T — Tue, 19 Sep 2023 08:25:06 GMT

Thanks for coming to the community.

When did you place the order?

Which model phone did you order?

Leanne 🙂

Youcefbe — Tue, 19 Sep 2023 08:27:59 GMT

The phone is iPhone 15 pro max

Leanne_T — Tue, 19 Sep 2023 08:31:59 GMT

When did you place the order and was this online, over the phone or in store?

Leanne 🙂

Youcefbe — Tue, 19 Sep 2023 08:35:23 GMT

I submitted my application online last Saturday

Leanne_T — Tue, 19 Sep 2023 08:36:26 GMT

Did you receive a confirmation email when you placed the order?

Leanne.

Youcefbe — Tue, 19 Sep 2023 08:45:14 GMT

Yes

And this number my order XKO********

[mod edit: please don't post personal details on the forum]

Leanne_T — Tue, 19 Sep 2023 08:46:32 GMT

If you would like to check the order has been processed please call us on 150 and the team will be happy to help.

Leanne 🙂