topic Get in contact regarding a order in Orders

Get in contact regarding a order

Barness4 — Mon, 18 Sep 2023 09:57:19 GMT

Hi, I was told to phone back to discuss my order but I have tried phoning multiple times and been on hold for a hour at a time

Re: Get in contact regarding a order

Christopher_G — Mon, 18 Sep 2023 12:19:43 GMT

Welcome to the community, @Barness4

Did you manage to get through to speak to someone? That's the only way we'll be able to complete your order.

Contact EE

Chris

Re: Get in contact regarding a order

April0 — Mon, 18 Sep 2023 13:39:07 GMT

Hi I placed an order and had an email saying “thanks please call us to discuss your order”

the upfront payment has been taken

I have been on hold for 2 and half hours…still no answer….

i don’t want to keep sitting and waiting if it’s just to tell me my order has been declined

Re: Get in contact regarding a order

April0 — Mon, 18 Sep 2023 13:40:34 GMT

Same here! Have you had a luck at getting through yet? If you have what was the call about don’t fancy sitting on hold for another 2 hours to be told it’s declined 🙄