https://community.ee.co.uk/t5/Orders/Can-t-Track-Upgrade/m-p/1295666#M69672 <P>I finally got through to someone and he said all was good he could see the order - I’ll probably be able to track it closer to dispatch time. All good.&nbsp;</P> Sat, 16 Sep 2023 08:55:04 GMT BenUk1 2023-09-16T08:55:04Z https://community.ee.co.uk/t5/Orders/Can-t-Track-Upgrade/m-p/1295654#M69670 <P>I placed a upgrade yesterday (New iPhone). I received my confirmation email with an XKO order number. On the site though I can’t see any orders and can’t see it in the order tracker either. Do I just need to wait as this is normal or should I chase it?</P> Sat, 16 Sep 2023 08:43:13 GMT https://community.ee.co.uk/t5/Orders/Can-t-Track-Upgrade/m-p/1295654#M69670 BenUk1 2023-09-16T08:43:13Z https://community.ee.co.uk/t5/Orders/Can-t-Track-Upgrade/m-p/1295663#M69671 <P>I have the same issue. Replying so I get a response too <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 16 Sep 2023 08:53:25 GMT https://community.ee.co.uk/t5/Orders/Can-t-Track-Upgrade/m-p/1295663#M69671 matiekarden 2023-09-16T08:53:25Z https://community.ee.co.uk/t5/Orders/Can-t-Track-Upgrade/m-p/1295666#M69672 <P>I finally got through to someone and he said all was good he could see the order - I’ll probably be able to track it closer to dispatch time. All good.&nbsp;</P> Sat, 16 Sep 2023 08:55:04 GMT https://community.ee.co.uk/t5/Orders/Can-t-Track-Upgrade/m-p/1295666#M69672 BenUk1 2023-09-16T08:55:04Z https://community.ee.co.uk/t5/Orders/Can-t-Track-Upgrade/m-p/1295670#M69673 <P>fab, thank you! I'm currently on hold. My order said "we need more info" at the top so I needed to call them anyway. Thanks for letting me know.&nbsp;</P> Sat, 16 Sep 2023 09:00:54 GMT https://community.ee.co.uk/t5/Orders/Can-t-Track-Upgrade/m-p/1295670#M69673 matiekarden 2023-09-16T09:00:54Z