topic Return of acer laptop in Orders

Return of acer laptop

SimonJames2 — Tue, 05 Sep 2023 22:15:59 GMT

Recently, I purchased an Acer 513 with a 128GB hard drive. The device without the sim card and I had to initiate a return after discussing with the ee team on phone. The device has been returned to ee since Wednesday last week and I have been expecting a new device back to no avail.
Kindly resolve as time is of the essence

Re: Return of acer laptop

Leanne_T — Wed, 06 Sep 2023 07:50:37 GMT

Hi @SimonJames2

Thanks for coming to the community.

Was the return has been processed, this will be removed from your My EE account and you can order again by calling us on 150 or on the EE Shop online.

Thanks 🙂

Leanne.