topic Re: Have I been scammed in Orders

Have I been scammed

Femmefatele — Thu, 31 Aug 2023 07:25:26 GMT

Hi IHave received a call yesterday and got approved for 2 new phones which are supposed to come today but have not received any email confirmation or anything and I have paid 50 upfront is this legit?

Re: Have I been scammed

Christopher_G — Thu, 31 Aug 2023 07:35:22 GMT

Hi @Femmefatele

Which number were you called from? If you have any concern that it wasn't EE that you were speaking to, I'd recommend contacting our Mobile Care team so they can check for you.
Chris

Re: Have I been scammed

Femmefatele — Thu, 31 Aug 2023 07:42:38 GMT

I spoke to someone called Noel on 0191 429 0924

Sent from my iPhone

Re: Have I been scammed

Christopher_G — Thu, 31 Aug 2023 07:44:55 GMT

Thanks @Femmefatele

They are a confirmed EE Partner company called Inspired and they're listed on our 'What numbers will EE partners call from?' help page.

Chris

Re: Have I been scammed

Femmefatele — Thu, 31 Aug 2023 07:47:44 GMT

Ok that makes me feel better

is it normal then not to receive email confirmation of order

Re: Have I been scammed

Christopher_G — Thu, 31 Aug 2023 07:52:27 GMT

That's good. 🙂

It can be, @Femmefatele. Have you checked your spam/junk email folder?

Chris

Re: Have I been scammed

Femmefatele — Thu, 31 Aug 2023 07:54:04 GMT

Yes and I have nothing

from ee or dpd

Re: Have I been scammed

Christopher_G — Thu, 31 Aug 2023 07:55:11 GMT

Did they tell you when to expect delivery, @Femmefatele?

Chris