topic No service in Orders

No service

Bradburyac — Sat, 05 Aug 2023 09:26:41 GMT

I recently purchased a SIM moving over from Plusnet.

The sim hasn't arrived yet but you have have already ported my number.

I now have no service at all with no means of contacting family and no indication of when the sim will arrive.

This is my only means of contacting you as your help lines need a phone call 🤦

Re: No service

Northerner — Sat, 05 Aug 2023 09:36:46 GMT

Hi @Bradburyac

You can use EE live chat

https://ee.co.uk/contact-ee/account-billing/mobile

Or use Skype and the number in my signature.

Thanks

Re: No service

Bradburyac — Sat, 05 Aug 2023 11:46:06 GMT

Many thanks. Every time I've tried for over the last 3days it's been unavailable. Now it's suddenly there. And wouldn't you know after a half hour conversation I need to go to a shop 😔

XXXXXXXXXXXXXX

[Mod Edit: Removed name and email address]