https://community.ee.co.uk/t5/Orders/Device-returns/m-p/1280889#M68961 <P>Iv just received my returns package but want to upgrade to the special delivery option! anyone know how to do this? Do I use Royal Mail click and drop online and create my own postage label as the address didn’t come up the same as the one on the PP label I was sent! Also want to ensure that EE know it’s me that returned the device!&nbsp;<BR />the instructions in the leaflet are not clear at all!&nbsp;<BR />thanks&nbsp;</P> Thu, 03 Aug 2023 13:28:35 GMT Peggy_f92 2023-08-03T13:28:35Z https://community.ee.co.uk/t5/Orders/Device-returns/m-p/1280889#M68961 <P>Iv just received my returns package but want to upgrade to the special delivery option! anyone know how to do this? Do I use Royal Mail click and drop online and create my own postage label as the address didn’t come up the same as the one on the PP label I was sent! Also want to ensure that EE know it’s me that returned the device!&nbsp;<BR />the instructions in the leaflet are not clear at all!&nbsp;<BR />thanks&nbsp;</P> Thu, 03 Aug 2023 13:28:35 GMT https://community.ee.co.uk/t5/Orders/Device-returns/m-p/1280889#M68961 Peggy_f92 2023-08-03T13:28:35Z https://community.ee.co.uk/t5/Orders/Device-returns/m-p/1280942#M68962 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3834104">@Peggy_f92</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>The post office should be able to provide options available for the return when you package the device and take this to be posted.&nbsp;</P> <P>Leanne.&nbsp;</P> Thu, 03 Aug 2023 15:20:21 GMT https://community.ee.co.uk/t5/Orders/Device-returns/m-p/1280942#M68962 Leanne_T 2023-08-03T15:20:21Z