https://community.ee.co.uk/t5/Orders/Upgrade-questions/m-p/1278777#M68891 <P>Quick question because I always think of &nbsp;what I want to ask when I’m nowhere near a &nbsp;EE shop<span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span></P><P>I have an upgrade anytime phone can, I was told yesterday that I can take it into a store and they will send it off for me. So can I upgrade online and then bring in my old phone to sent back via the store?&nbsp;<BR /><BR /></P><P>cheer for reading&nbsp;</P> Fri, 28 Jul 2023 13:49:19 GMT _bitter90s_ 2023-07-28T13:49:19Z https://community.ee.co.uk/t5/Orders/Upgrade-questions/m-p/1278777#M68891 <P>Quick question because I always think of &nbsp;what I want to ask when I’m nowhere near a &nbsp;EE shop<span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span></P><P>I have an upgrade anytime phone can, I was told yesterday that I can take it into a store and they will send it off for me. So can I upgrade online and then bring in my old phone to sent back via the store?&nbsp;<BR /><BR /></P><P>cheer for reading&nbsp;</P> Fri, 28 Jul 2023 13:49:19 GMT https://community.ee.co.uk/t5/Orders/Upgrade-questions/m-p/1278777#M68891 _bitter90s_ 2023-07-28T13:49:19Z https://community.ee.co.uk/t5/Orders/Upgrade-questions/m-p/1278828#M68894 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1036146">@_bitter90s_</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>If you upgrade online a returns pack will be sent to your home address for you to return the device.&nbsp;</P> <P>Katie</P> Fri, 28 Jul 2023 16:02:17 GMT https://community.ee.co.uk/t5/Orders/Upgrade-questions/m-p/1278828#M68894 Katie_B 2023-07-28T16:02:17Z