topic Re: Order no update in Orders

Order no update

Lollypop851 — Wed, 26 Jul 2023 06:12:25 GMT

I placed an order for the Google Pixel 6a sage on Monday. I have had no update on if and when this will be delivered.

Re: Order no update

Alex_M — Wed, 26 Jul 2023 07:40:20 GMT

It looks like there is limited stock left, which might affect the delivery time. I'm sure @Leanne_T will confirm though.

DPD will text and email you before 11am on the day of delivery with your 1-hour time slot.

Thanks,
Alex

Re: Order no update

James_B — Wed, 26 Jul 2023 07:58:41 GMT

Hi @Lollypop851,

Welcome to the EE Community. 🙂

I would expect your phone to be delivered today. If you haven't received a delivery notification from DPD by 11am, please get in touch with Customer Care so a member of the team can check the status of your order.

Thanks

James

Re: Order no update

Lollypop851 — Wed, 26 Jul 2023 08:25:28 GMT

Hi James just contacted customer support and have it sorted should be here tomorrow

Re: Order no update

James_B — Wed, 26 Jul 2023 08:26:16 GMT

Thanks for letting us know @Lollypop851 🙂

James