topic Re: Order tracker in Orders

Order tracker

Tomas23 — Tue, 20 Jun 2023 07:32:13 GMT

Hi, I have made an order for PS5, more then 24 hours ago, and my order reference number doesn't work when I am trying to track it. It says "we can't track your order right now"

Could someone help with this ?

Thank you!

Re: Order tracker

Katie_B — Tue, 20 Jun 2023 09:03:08 GMT

Hi @Tomas23.

Welcome to the community.

As soon as your order has been processed and is ready for dispatch you will be notified and provided further tracking information.

If you wish for an update on your order our customer care team will be able to help.

Katie 🙂

Re: Order tracker

Mohammed2005 — Sun, 23 Jul 2023 20:16:45 GMT

Hi I ordered AirPods to my local ee store and they still haven’t given me an update

Re: Order tracker

Leanne_T — Mon, 24 Jul 2023 06:11:38 GMT

Hi @Mohammed2005

When did you place the order?

How did you order, was this online or in the store?

Leanne 🙂