https://community.ee.co.uk/t5/Orders/Regarding-recent-orders/m-p/1276092#M68754 <P>I have ordered a device today from ee when i call them for further updation of my order they said am not eligible for this particular device. So, I ask them to cancel it. But I didn't got any mail saying its been canceled and also I have paid 30 GBP for that. I didn't got my refund back.</P> Thu, 20 Jul 2023 14:51:08 GMT Liyaann 2023-07-20T14:51:08Z https://community.ee.co.uk/t5/Orders/Regarding-recent-orders/m-p/1276092#M68754 <P>I have ordered a device today from ee when i call them for further updation of my order they said am not eligible for this particular device. So, I ask them to cancel it. But I didn't got any mail saying its been canceled and also I have paid 30 GBP for that. I didn't got my refund back.</P> Thu, 20 Jul 2023 14:51:08 GMT https://community.ee.co.uk/t5/Orders/Regarding-recent-orders/m-p/1276092#M68754 Liyaann 2023-07-20T14:51:08Z https://community.ee.co.uk/t5/Orders/Regarding-recent-orders/m-p/1276096#M68755 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3856030">@Liyaann</a>,</P><P>It will take 5-10 working days to receive the refund back to the payment method you used when registering.</P><P>Thanks,<BR />Alex</P> Thu, 20 Jul 2023 14:57:48 GMT https://community.ee.co.uk/t5/Orders/Regarding-recent-orders/m-p/1276096#M68755 Alex_M 2023-07-20T14:57:48Z