https://community.ee.co.uk/t5/Orders/I-upgraded-my-phone-on-sunday-the-money-has-come-out-of-my-bank/m-p/1275270#M68719 <P>I upgraded&nbsp; my phone on Sunday and no sign of it yet</P> Tue, 18 Jul 2023 12:43:14 GMT Simone48 2023-07-18T12:43:14Z https://community.ee.co.uk/t5/Orders/I-upgraded-my-phone-on-sunday-the-money-has-come-out-of-my-bank/m-p/1275270#M68719 <P>I upgraded&nbsp; my phone on Sunday and no sign of it yet</P> Tue, 18 Jul 2023 12:43:14 GMT https://community.ee.co.uk/t5/Orders/I-upgraded-my-phone-on-sunday-the-money-has-come-out-of-my-bank/m-p/1275270#M68719 Simone48 2023-07-18T12:43:14Z https://community.ee.co.uk/t5/Orders/I-upgraded-my-phone-on-sunday-the-money-has-come-out-of-my-bank/m-p/1275295#M68720 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3849392">@Simone48</a>,</P><P>Have you received your order number via email? If so you can <A href="https://ee.co.uk/help/orders/track-mobile-order" target="_blank" rel="noopener">check the status of your order online</A>.</P><P>DPD will text you before 11am on the day of delivery with a time slot.</P><P>If you have not received any order confirmation or contact since taking out the new upgrade, I would suggest that you get in touch with the <A href="https://ee.co.uk/help/get-in-touch" target="_blank" rel="noopener">mobile care team</A> by calling 150 from your EE mobile or 07953 966 150 from any phone.</P><P>Thanks,<BR />Alex</P> Tue, 18 Jul 2023 13:26:22 GMT https://community.ee.co.uk/t5/Orders/I-upgraded-my-phone-on-sunday-the-money-has-come-out-of-my-bank/m-p/1275295#M68720 Alex_M 2023-07-18T13:26:22Z