topic Re: Help please in Orders

Help please

Grace1989 — Sun, 02 Jul 2023 13:09:39 GMT

I've paid for my upgrade but had no confirmation? Its pending out of my account ?!

Re: Help please

DanH1989 — Sun, 02 Jul 2023 16:40:12 GMT

Hi Grace.

I had this problem also. On 2 occasions I've ordered with EE and paid for a product and service and I didn't receive any notification at all until I got a text from DPD to give me a time slot for my delivery.

I'm sure the order has gone through fine, but their order confirmation system certainly needs some work.

Dan 🙂

Re: Help please

Grace1989 — Mon, 03 Jul 2023 11:30:43 GMT

That's great thank you. I haven't had a text from DPD , But I will wait if the money comes out of my account as its pending.

Thanks for the help ! 🙂