https://community.ee.co.uk/t5/Orders/Phone-upgrade/m-p/1269392#M68478 <P>I have received an early free upgrade(from oppo find x3 pro to oppo find x5 pro)&nbsp; today but having thought about it im not sure i need it, is it possible to return the x5 and just continue my contract with my x3?&nbsp;</P> Wed, 28 Jun 2023 16:04:55 GMT sdgib 2023-06-28T16:04:55Z https://community.ee.co.uk/t5/Orders/Phone-upgrade/m-p/1269392#M68478 <P>I have received an early free upgrade(from oppo find x3 pro to oppo find x5 pro)&nbsp; today but having thought about it im not sure i need it, is it possible to return the x5 and just continue my contract with my x3?&nbsp;</P> Wed, 28 Jun 2023 16:04:55 GMT https://community.ee.co.uk/t5/Orders/Phone-upgrade/m-p/1269392#M68478 sdgib 2023-06-28T16:04:55Z https://community.ee.co.uk/t5/Orders/Phone-upgrade/m-p/1269452#M68479 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2371093">@sdgib</a>&nbsp; If you upgraded online or over the phone you need to call customer services and inform them you don’t want it as you have a 14 day cooling of period. &nbsp; &nbsp;You’ll be put back on to your old tariff.&nbsp;<BR />If this was a store sale then unfortunately you don’t have a cooling of period.&nbsp;</P> Wed, 28 Jun 2023 17:15:00 GMT https://community.ee.co.uk/t5/Orders/Phone-upgrade/m-p/1269452#M68479 Chris_B 2023-06-28T17:15:00Z