topic Live ee in Orders

Live ee

Anabela1970 — Wed, 28 Jun 2023 15:44:49 GMT

I am very disappointed with EE, I did the upgrade on Sunday and the person who helped me said that I would receive it the next day, today is Wednesday and I have not received anything. How do I withdraw from the contract? I want to move to another network since I even pay less.

Re: Live ee

Katie_B — Wed, 28 Jun 2023 16:44:53 GMT

Hello @Anabela1970.

Welcome to the community.

I am sorry to hear this and I would love to see if I could look into this for you.

If you are happy for me to do this would you please provide me with what you upgraded to and also the colour and memory size?

Should you wish to cancel this, please give us a call on 150.

Katie

Re: Live ee

Anabela1970 — Wed, 28 Jun 2023 18:53:43 GMT

Hi Katie how can i get in touch with you?

Re: Live ee

James_B — Thu, 29 Jun 2023 07:21:33 GMT

Hi @Anabela1970,

If you reply here with the model of phone you ordered, we can check stock availability and the estimated dispatch times for you.

Thanks

James