https://community.ee.co.uk/t5/Orders/Order-update/m-p/1268380#M68448 <P>HI, I have upgraded online my phone and have not recieved any tracking details. Was hoping this would be delivered ASAP as currently have a phone which does not work? Can someone please update on how long and if the order has gone through?</P><P>&nbsp;</P> Mon, 26 Jun 2023 12:35:23 GMT stacey19891 2023-06-26T12:35:23Z https://community.ee.co.uk/t5/Orders/Order-update/m-p/1268380#M68448 <P>HI, I have upgraded online my phone and have not recieved any tracking details. Was hoping this would be delivered ASAP as currently have a phone which does not work? Can someone please update on how long and if the order has gone through?</P><P>&nbsp;</P> Mon, 26 Jun 2023 12:35:23 GMT https://community.ee.co.uk/t5/Orders/Order-update/m-p/1268380#M68448 stacey19891 2023-06-26T12:35:23Z https://community.ee.co.uk/t5/Orders/Order-update/m-p/1268381#M68449 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3780073">@stacey19891</a>&nbsp;</P><P>I would suggest that you get in touch with the <A href="https://ee.co.uk/help/get-in-touch" target="_blank" rel="noopener noreferrer">mobile care team</A> by calling 07953 966 150 from any phone (it doesn't have to be yours) or you can use the live chat feature by clicking the 'Start Conversation' button.</P><P>DPD will text and email you by 11am on the day of delivery, so if you haven't received anything yet, the phone is not being delivered today.</P><P>Have you checked your junk folder?</P><P>Thanks,<BR />Alex</P> Mon, 26 Jun 2023 12:36:51 GMT https://community.ee.co.uk/t5/Orders/Order-update/m-p/1268381#M68449 Alex_M 2023-06-26T12:36:51Z