https://community.ee.co.uk/t5/Orders/Up-grade/m-p/1266943#M68405 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1972107">@Carolynm50</a>,</P><P>Have you received a text from EE? It may also be worth checking your junk folder in case the email has landed there.</P><P>Failing that, I would suggest that you get in touch with the <A href="https://ee.co.uk/help/get-in-touch" target="_blank" rel="noopener">mobile care team</A> by calling 07953 966 250 from any phone.</P><P>Thanks,<BR />Alex</P> Thu, 22 Jun 2023 13:08:52 GMT Alex_M 2023-06-22T13:08:52Z https://community.ee.co.uk/t5/Orders/Up-grade/m-p/1266871#M68404 <P>Good afternoon,&nbsp; I have just ordered my upgrade but I have not received any confirmation from ee and I can't find anything on my account.&nbsp; Would this still go through please&nbsp;</P> Thu, 22 Jun 2023 11:27:05 GMT https://community.ee.co.uk/t5/Orders/Up-grade/m-p/1266871#M68404 Carolynm50 2023-06-22T11:27:05Z https://community.ee.co.uk/t5/Orders/Up-grade/m-p/1266943#M68405 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1972107">@Carolynm50</a>,</P><P>Have you received a text from EE? It may also be worth checking your junk folder in case the email has landed there.</P><P>Failing that, I would suggest that you get in touch with the <A href="https://ee.co.uk/help/get-in-touch" target="_blank" rel="noopener">mobile care team</A> by calling 07953 966 250 from any phone.</P><P>Thanks,<BR />Alex</P> Thu, 22 Jun 2023 13:08:52 GMT https://community.ee.co.uk/t5/Orders/Up-grade/m-p/1266943#M68405 Alex_M 2023-06-22T13:08:52Z