topic Re: Student Discount in Orders

Student Discount

camerondeakin — Tue, 28 Feb 2023 16:44:48 GMT

I upgraded yesterday my contract and my student discount went through okay on my confirmation email, but I received a text today from EE saying my student status has expired, how do I sort this out?

Re: Student Discount

Katie_B — Tue, 28 Feb 2023 17:36:33 GMT

Hello @camerondeakin.

Welcome to the community.

This could be an auto generated message with your old contract ending.

Please log in to your My EE and see if your discount is showing under your new plan.

Katie

Re: Student Discount

MarianK — Sat, 17 Jun 2023 17:05:51 GMT

I have just upgraded and included the SB code which was accepted to apply Student discount. This has not been applied to the new plan

Re: Student Discount

Leanne_T — Sun, 18 Jun 2023 06:32:28 GMT

Hi @MarianK

Does the discount show in your My EE if you view your add-ons?

Leanne.

Re: Student Discount

MarianK — Sun, 18 Jun 2023 08:05:27 GMT

Hi Leanne, Student discount does show in Add-ons now but only after contacting EE customer support team who were very helpful.

Re: Student Discount

Leanne_T — Sun, 18 Jun 2023 08:06:42 GMT

I see @MarianK

Thanks for coming back and letting me know.

Glad to hear this has been sorted for you.

Leanne 🙂