topic Re: Joining ee in Orders

Joining ee

Kaylilou1 — Tue, 13 Jun 2023 17:29:52 GMT

I have today applied for a contract phone, paid the upfront fee and have received an email saying I need to call to discuss was subject.. nothing about it in email just order details and no number. Tried to call them and all options ask for a number which I don’t have yet. What do I do please

thanks

Re: Joining ee

XRaySpeX — Tue, 13 Jun 2023 18:47:42 GMT

@Kaylilou1 : Try calling EE Sales on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.

Re: Joining ee

Katie_B — Wed, 14 Jun 2023 06:51:29 GMT

Hello @Kaylilou1.

Welcome to the community.

Have you been able to successfully get through to the team?

Katie