topic Re: Where to buy Nreal air as an ee customer? in Orders

Where to buy Nreal air as an ee customer?

DannyRMerry — Mon, 03 Apr 2023 20:01:47 GMT

I have a sim contract with EE. I am trying to purchase the Nreal air glasses either outright or by adding them to my contract, however I cannot find a working link.
The following 2 links just show:

SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE.

https://shop.ee.co.uk/accessories/pay-now/atp-nreal-air-smart-glasses/details
https://shop.ee.co.uk/accessories/pay-monthly/atp-nreal-air-smart-glasses/details

Where can I find a link to buy the glasses or are they no longer being sold?

Re: Where to buy Nreal air as an ee customer?

Chris_B — Mon, 03 Apr 2023 20:28:53 GMT

@DannyRMerry You can use THIS for the add to plan store

Re: Where to buy Nreal air as an ee customer?

DannyRMerry — Mon, 03 Apr 2023 21:07:49 GMT

This page doesn't seem like it works after logging in. It gets stuck on loading - I've tried a few times over the past few days.

Re: Where to buy Nreal air as an ee customer?

XRaySpeX — Mon, 03 Apr 2023 21:16:18 GMT

That's not the same URL as https://shop.ee.co.uk/gallery/pay-monthly/accessories?search=%3AofferingsOrder%3AaccessoryType%3AVR

Re: Where to buy Nreal air as an ee customer?

DannyRMerry — Mon, 03 Apr 2023 21:33:05 GMT

Thank you for the URL. That shows me 4 VR headsets but does not show the Nreal Air

Re: Where to buy Nreal air as an ee customer?

garetc — Mon, 03 Apr 2023 21:39:32 GMT

iirc. If something disappears from the accessories page it means it's currently out of stock. It might be showing as a 'problem' because of that. The page is hidden from the public/inactive and you're using the direct link so is throwing up the error but hopefully when it comes back in the page should start working again.

I had a similar problem on Friday, upgrading to an Oppo N2 Flip, it was showing in stock but as I went to confirm the order it said something went wrong and didn't work. Called customer services who advised in between me setting up and trying to confirm the order that the last one in the warehouse had become unavailable. When I tried to look at the Flip page after I hung up it was doing exactly the same as above error message

You can call 150 and speak to someone in Sales to see if it is available or if not when it might come back into stock? Alternatively, a pain I know, you could call around your local stores and see if they have any in stock. I was fortunate when I called mine store, they had one left, in the colour I wanted, which they were happy to sell to me.

Good luck!

Re: Where to buy Nreal air as an ee customer?

Guru_Jamie — Sun, 11 Jun 2023 21:02:24 GMT

Hello good Chris, the glasses are no longer on add to plan accessories pay today or monthly, are you able to provide guidance on where we can purchase these from, hopefully through ee but where to find new if not

Re: Where to buy Nreal air as an ee customer?

Christopher_G — Mon, 12 Jun 2023 06:54:12 GMT

Hi @Guru_Jamie

Welcome to the community.

When or if the glasses come back into stock, they'll be available on the add to plan shop.

Chris

Re: Where to buy Nreal air as an ee customer?

Chris_B — Mon, 12 Jun 2023 09:40:19 GMT

@Guru_Jamie Amazon. But you get them cheaper from Amazon US and pay for shipping to the UK.