https://community.ee.co.uk/t5/Orders/Iphone-13-red-Phone-had-not-arrivied-and-received-order/m-p/1261167#M67963 <P>I ordered a iphone 13 (red 128gb) on the 1st of june and have seen that it should've been dispatched within a day and I would be able to then track it via the EE track order function yet this function will not allow me to look at my order and I have not have any correspondence from DPD on when to get my order delivered. I would just like to know when I can expect my order as right now I am just thinking if I do not receive the phone shortly then I may think about leaving EE as this is just not helping and I couldn't get through to just a person to actually tell me about what the hell is going on with my order.. My other phone is broken so I am not able to call 150 so instead used someone elses phone and called the other number which I was given,&nbsp; All I wish to know is when I am going to get this phone and I cannot continue to wait very much longer.</P> Wed, 07 Jun 2023 16:19:16 GMT TomD6 2023-06-07T16:19:16Z https://community.ee.co.uk/t5/Orders/Iphone-13-red-Phone-had-not-arrivied-and-received-order/m-p/1261167#M67963 <P>I ordered a iphone 13 (red 128gb) on the 1st of june and have seen that it should've been dispatched within a day and I would be able to then track it via the EE track order function yet this function will not allow me to look at my order and I have not have any correspondence from DPD on when to get my order delivered. I would just like to know when I can expect my order as right now I am just thinking if I do not receive the phone shortly then I may think about leaving EE as this is just not helping and I couldn't get through to just a person to actually tell me about what the hell is going on with my order.. My other phone is broken so I am not able to call 150 so instead used someone elses phone and called the other number which I was given,&nbsp; All I wish to know is when I am going to get this phone and I cannot continue to wait very much longer.</P> Wed, 07 Jun 2023 16:19:16 GMT https://community.ee.co.uk/t5/Orders/Iphone-13-red-Phone-had-not-arrivied-and-received-order/m-p/1261167#M67963 TomD6 2023-06-07T16:19:16Z https://community.ee.co.uk/t5/Orders/Iphone-13-red-Phone-had-not-arrivied-and-received-order/m-p/1261336#M67975 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3707284">@TomD6</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>You'll need to speak to our Mobile Care team so they can check this for you. There is a live chat service and some other contact numbers that you can call from another phone on our <A href="https://ee.co.uk/contact-ee" target="_blank">contact us help page</A>.</P> <P>Chris</P> Thu, 08 Jun 2023 07:09:17 GMT https://community.ee.co.uk/t5/Orders/Iphone-13-red-Phone-had-not-arrivied-and-received-order/m-p/1261336#M67975 Christopher_G 2023-06-08T07:09:17Z