topic Re: New customer in Orders

New customer

Toniutsa — Sun, 04 Jun 2023 09:41:30 GMT

Hi there!

i’m trying to get new sim card with EE, but all the time i have issue with date of birth, it changes alone, and for example if i put 10/09/1990, in the next steps site change it alone -10/9/1990 and there where asking me from how long i have been with my bank it tell me the sate must be after my date of birth?

i try and i try from different devices and the same thing happening over and over…

Re: New customer

Christopher_G — Sun, 04 Jun 2023 14:43:08 GMT

I'm sorry to hear that, @Toniutsa

Could you try on a different device or browser please?

Chris

Re: New customer

Toniutsa — Sun, 04 Jun 2023 15:49:36 GMT

Hi, @Christopher_G

I was try many times from different devices, like from my laptop, from my Ipad, or from my Iphone.

I try to clean the cash memory, biscuits, with different browsers... but... same...

Re: New customer

Leanne_T — Mon, 05 Jun 2023 07:05:50 GMT

Hi @Toniutsa

Are you trying to order a pay monthly SIM Only contract?

Thanks 🙂

Leanne.