topic Re: Hie made an order yesterday kindly check if it went through in Orders

Hie made an order yesterday kindly check if it went through

Tendai16 — Thu, 01 Jun 2023 07:33:47 GMT

Re: Hie made an order yesterday kindly check if it went through

Leanne_T — Thu, 01 Jun 2023 08:43:07 GMT

Thanks for coming here.

Once your order has been dispatched, DPD will be in touch with delivery information if you have ordered a pay monthly device. SIM Orders can take 2-5 working days to arrive and will be posted by Royal Mail.

If you would like to check the order, please get in touch with our customer care team.

Leanne.

Re: Hie made an order yesterday kindly check if it went through

Tendai16 — Thu, 01 Jun 2023 13:40:27 GMT

Can you confirm if the order went through?

Re: Hie made an order yesterday kindly check if it went through

Katie_B — Thu, 01 Jun 2023 14:54:04 GMT

Hi @Tendai16.

We are unable to confirm if your order has gone through here on the community.

Please give our customer care team a call who will be able to help further.

Katie