topic Re: upgrade phone status in Orders

upgrade phone status

prai72 — Sun, 26 Feb 2023 10:44:24 GMT

hi I upgraded to new phone was expecting to get it in 1 day but its now 5th day and there is no text or email updates with the whereabouts. device is- Samsung Galaxy S23 Ultra 256GB Green.

Re: upgrade phone status

James_B — Sun, 26 Feb 2023 13:18:47 GMT

Hi @prai72,

Welcome to the EE Community. 🙂

I've checked and the phone you ordered is in stock.

Please get in touch with Customer Care so a member of the team can check the status of your order.

Thanks

James

Re: upgrade phone status

Ajohn171717 — Mon, 22 May 2023 17:37:48 GMT

I need to up grade my phone

Re: upgrade phone status

Ajohn171717 — Mon, 22 May 2023 17:38:51 GMT

How do I up grade

Re: upgrade phone status

Katie_B — Tue, 23 May 2023 06:45:44 GMT

Hi @Ajohn171717.

You can upgrade by logging in to your My EE account, giving us a call or visiting your local EE Store.

Katie