https://community.ee.co.uk/t5/Orders/EE-sim-card/m-p/1252523#M67628 <P>BT&nbsp; recently changed me from BT to EE, I am unable to get a proper connection to my phone and the coverage was better with BT, EE said they would send me a new sim card, but never received it</P> Sat, 13 May 2023 06:49:43 GMT pedar61 2023-05-13T06:49:43Z https://community.ee.co.uk/t5/Orders/EE-sim-card/m-p/1252523#M67628 <P>BT&nbsp; recently changed me from BT to EE, I am unable to get a proper connection to my phone and the coverage was better with BT, EE said they would send me a new sim card, but never received it</P> Sat, 13 May 2023 06:49:43 GMT https://community.ee.co.uk/t5/Orders/EE-sim-card/m-p/1252523#M67628 pedar61 2023-05-13T06:49:43Z https://community.ee.co.uk/t5/Orders/EE-sim-card/m-p/1252560#M67630 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3528812">@pedar61</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Are you having these problems in a specific location? Please check the <I>status</I> of the network on our <A href="https://coverage.ee.co.uk/coverage/ee" target="_blank">coverage checker</A>.</P> <P>Chris</P> Sat, 13 May 2023 09:40:12 GMT https://community.ee.co.uk/t5/Orders/EE-sim-card/m-p/1252560#M67630 Christopher_G 2023-05-13T09:40:12Z