topic Re: SIM card in Orders

SIM card

Avtandili — Fri, 12 May 2023 11:57:42 GMT

Hello! when will i get my sim card? today is day 3

Re: SIM card

Chris_B — Fri, 12 May 2023 12:20:24 GMT

@Avtandili SIM cards are sent out 2nd class Royal Mail.

Re: SIM card

Leanne_T — Fri, 12 May 2023 13:13:27 GMT

Hi @Avtandili

Thanks for coming here.

SIM orders can take 2-5 working days to arrive, this will be delivered by Royal Mail and will not require a signature.

Leanne 🙂

Re: SIM card

Avtandili — Wed, 17 May 2023 10:52:55 GMT

send me the tracking number of my card!!! I've been out of touch for two weeks now! I have been waiting for my card for 8 days!!!

Re: SIM card

Christopher_G — Wed, 17 May 2023 12:55:16 GMT

Hi @Avtandili

Welcome to the community.

Is it a replacement SIM card? If so, they're sent out through the postal service and usually arrive within four working days. You may need to speak to our Mobile Care team to see if another can be sent. You could also pop into your nearest EE Store to get a SIM card there and then.

Chris