topic Re: Accessory delivery in Orders

Accessory delivery

Caitlinbrock — Thu, 11 May 2023 16:26:21 GMT

I have ordered a Google pixel watch and Sony WH-1000XM4 Over Ear Headphones today I have received my confirmation numbers but it won't allow me to track the and nowhere does it say how long the delivery will take, any ideas?

Re: Accessory delivery

Leanne_T — Thu, 11 May 2023 17:49:31 GMT

Hi there @Caitlinbrock

Thanks for coming here.

The online tracker is for pay monthly phones, once the orders have been processed DPD will be in touch to arrange delivery.

Thanks 🙂

Leanne.

Re: Accessory delivery

Caitlinbrock — Thu, 11 May 2023 18:07:18 GMT

Thank you Leanne do you know how long roughly that will take

Re: Accessory delivery

Christopher_G — Fri, 12 May 2023 06:57:18 GMT

Which colour watch and band did you choose, @Caitlinbrock? I'll check our stock for you.

Chris

Re: Accessory delivery

Caitlinbrock — Fri, 12 May 2023 08:09:59 GMT

Matte black with an obsidian band

Re: Accessory delivery

Christopher_G — Fri, 12 May 2023 08:15:30 GMT

Thanks @Caitlinbrock

That version is in stock and expected to be dispatched within one day. I would recommend having a chat with our Mobile Care team so they can check your order.

Chris