topic Account suspended in Orders https://community.ee.co.uk/t5/Orders/Account-suspended/m-p/1251582#M67577 <P>My account has been suspended I never been late on my payments 2day a called ee to ask if I can add another line to my account wich they allowed me to the same day they suspended my account&nbsp; <span class="lia-unicode-emoji" title=":pensive_face:">😔</span>&nbsp; don't know why when I've logged in to track my order on DPD&nbsp;</P><DIV class=""><DIV class=""><P class="">Date &amp; Time.</P><P class="">09 May 2023 21:34</P></DIV><DIV class=""><P class="">Location.</P><P class="">Hub 4 - Hinckley</P></DIV><DIV class=""><P class="">We have your parcel, and it's on its way to our Morley depot</P></DIV></DIV><DIV class=""><DIV class=""><P class="">Date &amp; Time.</P><P class="">09 May 2023 21:13</P></DIV><DIV class=""><P class="">Location.</P><P class="">DPD Customer</P></DIV><DIV class=""><P class="">Return to consignor has been requested</P></DIV></DIV><DIV class=""><DIV class=""><P class="">Date &amp; Time.</P><P class="">09 May 2023 16:43</P></DIV><DIV class=""><P class="">Location.</P><P class="">Customer</P></DIV><DIV class=""><P class="">Parcel collected from sender</P></DIV></DIV> Tue, 09 May 2023 21:45:17 GMT adamherman 2023-05-09T21:45:17Z Account suspended https://community.ee.co.uk/t5/Orders/Account-suspended/m-p/1251582#M67577 <P>My account has been suspended I never been late on my payments 2day a called ee to ask if I can add another line to my account wich they allowed me to the same day they suspended my account&nbsp; <span class="lia-unicode-emoji" title=":pensive_face:">😔</span>&nbsp; don't know why when I've logged in to track my order on DPD&nbsp;</P><DIV class=""><DIV class=""><P class="">Date &amp; Time.</P><P class="">09 May 2023 21:34</P></DIV><DIV class=""><P class="">Location.</P><P class="">Hub 4 - Hinckley</P></DIV><DIV class=""><P class="">We have your parcel, and it's on its way to our Morley depot</P></DIV></DIV><DIV class=""><DIV class=""><P class="">Date &amp; Time.</P><P class="">09 May 2023 21:13</P></DIV><DIV class=""><P class="">Location.</P><P class="">DPD Customer</P></DIV><DIV class=""><P class="">Return to consignor has been requested</P></DIV></DIV><DIV class=""><DIV class=""><P class="">Date &amp; Time.</P><P class="">09 May 2023 16:43</P></DIV><DIV class=""><P class="">Location.</P><P class="">Customer</P></DIV><DIV class=""><P class="">Parcel collected from sender</P></DIV></DIV> Tue, 09 May 2023 21:45:17 GMT https://community.ee.co.uk/t5/Orders/Account-suspended/m-p/1251582#M67577 adamherman 2023-05-09T21:45:17Z Re: Account suspended https://community.ee.co.uk/t5/Orders/Account-suspended/m-p/1251639#M67584 <P>Good morning <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3173358">@adamherman</a></SPAN></SPAN>.&nbsp;</P> <P>Please give our customer care team a call on 150.&nbsp;</P> <P>The team will be able to look at your account and provide you with an explanation as to why this happened.&nbsp;</P> <P>Speak soon,&nbsp;</P> <P>Katie</P> Wed, 10 May 2023 07:45:17 GMT https://community.ee.co.uk/t5/Orders/Account-suspended/m-p/1251639#M67584 Katie_B 2023-05-10T07:45:17Z