https://community.ee.co.uk/t5/Orders/ordered-upgrade-not-arrived/m-p/1250262#M67508 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3605102">@CMWakeling89</a></SPAN>.&nbsp;</P> <P>Thanks for ordering with us.&nbsp;</P> <P>I have checked and can see this phone is available to order and to expect despatch within one day.&nbsp;</P> <P>Please give our customer care team a call on 150 so they can chase this further for you.&nbsp;</P> <P>Katie</P> Thu, 04 May 2023 15:11:55 GMT Katie_B 2023-05-04T15:11:55Z https://community.ee.co.uk/t5/Orders/ordered-upgrade-not-arrived/m-p/1250219#M67505 <P>I placed an upgrade order on 27th April 2023 and told that it would be dispatched within 24 hours and I would receive a text with a code to give the DPD driver.</P><P>I have not received anything and the order status says "<STRONG>Sorry, we can't show your order details right now"</STRONG></P><P>It is a Samsung S23 in cream, 256gb.&nbsp;</P><P>Please can you let me know the status</P> Thu, 04 May 2023 12:46:31 GMT https://community.ee.co.uk/t5/Orders/ordered-upgrade-not-arrived/m-p/1250219#M67505 CMWakeling89 2023-05-04T12:46:31Z https://community.ee.co.uk/t5/Orders/ordered-upgrade-not-arrived/m-p/1250262#M67508 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3605102">@CMWakeling89</a></SPAN>.&nbsp;</P> <P>Thanks for ordering with us.&nbsp;</P> <P>I have checked and can see this phone is available to order and to expect despatch within one day.&nbsp;</P> <P>Please give our customer care team a call on 150 so they can chase this further for you.&nbsp;</P> <P>Katie</P> Thu, 04 May 2023 15:11:55 GMT https://community.ee.co.uk/t5/Orders/ordered-upgrade-not-arrived/m-p/1250262#M67508 Katie_B 2023-05-04T15:11:55Z