https://community.ee.co.uk/t5/Orders/Where-is-my-sim-order/m-p/1249728#M67474 <P>Hi,&nbsp;</P><P>I placed an order for an additional sim card on my account and had confirmation that it was on its way over a week ago but it has still not arrived?&nbsp;<BR />How do I track this order to make sure it is still on its way?&nbsp;<BR /><BR />Thanks</P><P>&nbsp;</P> Tue, 02 May 2023 19:36:08 GMT Watty50 2023-05-02T19:36:08Z https://community.ee.co.uk/t5/Orders/Where-is-my-sim-order/m-p/1249728#M67474 <P>Hi,&nbsp;</P><P>I placed an order for an additional sim card on my account and had confirmation that it was on its way over a week ago but it has still not arrived?&nbsp;<BR />How do I track this order to make sure it is still on its way?&nbsp;<BR /><BR />Thanks</P><P>&nbsp;</P> Tue, 02 May 2023 19:36:08 GMT https://community.ee.co.uk/t5/Orders/Where-is-my-sim-order/m-p/1249728#M67474 Watty50 2023-05-02T19:36:08Z https://community.ee.co.uk/t5/Orders/Where-is-my-sim-order/m-p/1249816#M67476 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3475347">@Watty50</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If it has been over five working days since you placed your order, please <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch with Customer Care</A> so a member of the team can check the order status.</P> <P>They'll be happy to help.</P> <P>James</P> Wed, 03 May 2023 07:04:21 GMT https://community.ee.co.uk/t5/Orders/Where-is-my-sim-order/m-p/1249816#M67476 James_B 2023-05-03T07:04:21Z