topic Re: Not received a conformation email in Orders

Not received a conformation email

CrowHeist — Sun, 16 Apr 2023 07:45:05 GMT

I've recently purchased a pay monthly sim and it's been 3 days and I haven't received a confirmation email. I just wanna know if my order is on its way or has even been processed.

Re: Not received a conformation email

Chris_B — Sun, 16 Apr 2023 08:54:30 GMT

@CrowHeist Have you checked your spam folder

Re: Not received a conformation email

CrowHeist — Sun, 16 Apr 2023 09:15:03 GMT

Yes I have checked that and still nothing.

Re: Not received a conformation email

Katie_B — Sun, 16 Apr 2023 12:52:01 GMT

Thanks for getting back to us @Chris_B.

I would recommend giving us a call so our customer care team can look into this further for you.

Katie