topic Re: Order not traceable in Orders

Order not traceable

SBarkerx — Sat, 15 Apr 2023 16:02:02 GMT

It’s a bit of a black hole once order is placed and next day delivery promised by EE. The tracking service simply says look out for DPD. Surely this day and age EE can provide better service!

Re: Order not traceable

Northerner — Sat, 15 Apr 2023 17:21:16 GMT

Hi @SBarkerx

When your delivery is with DPD they will text you, or check the DPD app.

EE don't deliver packages.

Thanks

Re: Order not traceable

SBarkerx — Sat, 15 Apr 2023 17:37:31 GMT

@Northerner I am aware DPD deliver I am talking about the error message when trying to track. Also if companies engage a service , yes, ensuring standards are met is their responsibility.