topic Re: Re: how can i find out if my order has been accepted? in Orders https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244221#M67104 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3556464">@Charley04</a></SPAN>,</P> <P>Was it an iPhone 14 Plus, Pro or Pro Max?</P> <P>Which colour and storage size?</P> <P>James</P> Tue, 11 Apr 2023 17:07:50 GMT James_B 2023-04-11T17:07:50Z Re: how can i find out if my order has been accepted? https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244212#M67101 <P>Hi Chris I placed an order for a iPhone on contract but I haven’t Received a confirmation email but it also took the upfront cost from my bank? I’m really confused and want to know did it go through and why has it took the money if not&nbsp;</P> Tue, 11 Apr 2023 16:47:40 GMT https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244212#M67101 Charley04 2023-04-11T16:47:40Z Re: Re: how can i find out if my order has been accepted? https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244215#M67102 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3556464">@Charley04</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>When did you place your order?</P> <P>Which model did you choose?</P> <P>James</P> Tue, 11 Apr 2023 16:59:10 GMT https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244215#M67102 James_B 2023-04-11T16:59:10Z Re: Re: how can i find out if my order has been accepted? https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244218#M67103 <P>Hi James it was a iPhone 14 max plus I’m sure and about an hour ago&nbsp;</P> Tue, 11 Apr 2023 17:05:07 GMT https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244218#M67103 Charley04 2023-04-11T17:05:07Z Re: Re: how can i find out if my order has been accepted? https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244221#M67104 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3556464">@Charley04</a></SPAN>,</P> <P>Was it an iPhone 14 Plus, Pro or Pro Max?</P> <P>Which colour and storage size?</P> <P>James</P> Tue, 11 Apr 2023 17:07:50 GMT https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244221#M67104 James_B 2023-04-11T17:07:50Z Re: Re: how can i find out if my order has been accepted? https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244224#M67105 <P>Hi it was a pro max and I’m not sure which colour it was or the storage size , could you just check if the order had gone through as I still haven’t received an email but the money has left my account and it isnt pending&nbsp;</P> Tue, 11 Apr 2023 17:11:49 GMT https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244224#M67105 Charley04 2023-04-11T17:11:49Z Re: Re: how can i find out if my order has been accepted? https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244239#M67106 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3556464">@Charley04</a></SPAN></SPAN>,</P> <P>Sorry, we can't access your account via the community.</P> <P>If the payment has completed, your order has been successfully placed and you should receive a confirmation email within 24 hours.</P> <P>If you can let me know the colour and storage size I can check the estimated delivery timescales for you.</P> <P>James</P> Tue, 11 Apr 2023 17:32:15 GMT https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244239#M67106 James_B 2023-04-11T17:32:15Z Re: Re: how can i find out if my order has been accepted? https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244294#M67131 <P>I’m unsure of the size or colour as I cant access my account as I checked out on guest&nbsp;</P> Tue, 11 Apr 2023 23:11:50 GMT https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244294#M67131 Charley04 2023-04-11T23:11:50Z Re: Re: how can i find out if my order has been accepted? https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244345#M67136 <P>Most iPhone 14 Pro Max models are in stock, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3556464">@Charley04</a></SPAN>&nbsp;</P> <P>It may be worth giving us a quick call to check your order so we can confirm 100% for you.</P> <P>Chris</P> Wed, 12 Apr 2023 07:28:10 GMT https://community.ee.co.uk/t5/Orders/Re-how-can-i-find-out-if-my-order-has-been-accepted/m-p/1244345#M67136 Christopher_G 2023-04-12T07:28:10Z