topic how long does delivery take in Orders

how long does delivery take

vickiwilson12 — Mon, 10 Apr 2023 08:57:37 GMT

i ordered a samsung A33 on 08.04.2023. my phone has broke and was due an upgrade. i have had no further communication, tracking order option is not available on my EE and i have no phone to make any calls!!

Re: how long does delivery take

Schockwave — Mon, 10 Apr 2023 09:59:07 GMT

Hello @vickiwilson12 ,

Welcome to the community,

You will receive notification from DPD once your order is being dispatched the evening before delivery and another one on the day of delivery with a one hour window. Deliveries are not done at the weekend and as long as EE have the phone in stock you should soon receive notification.

Always useful to have one in reserve for such eventuality.

Re: how long does delivery take

bristolian — Mon, 10 Apr 2023 10:04:00 GMT

Also to add, it's entirely possible the Bank Holiday weekend may delay orders until the working week resumes.