https://community.ee.co.uk/t5/Orders/Order-new-SIM-card/m-p/1242657#M67017 <P>If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Wed, 05 Apr 2023 01:26:12 GMT XRaySpeX 2023-04-05T01:26:12Z https://community.ee.co.uk/t5/Orders/Order-new-SIM-card/m-p/1242651#M67014 <P>I’ve just accidentally ordered a sim card I wanted to upgrade my pack on the sim i already have is it possible to cancel my order and get a refund .</P><P>Order number :&nbsp;<SPAN>xko291279854</SPAN></P> Tue, 04 Apr 2023 23:51:30 GMT https://community.ee.co.uk/t5/Orders/Order-new-SIM-card/m-p/1242651#M67014 Joelhale17 2023-04-04T23:51:30Z https://community.ee.co.uk/t5/Orders/Order-new-SIM-card/m-p/1242657#M67017 <P>If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Wed, 05 Apr 2023 01:26:12 GMT https://community.ee.co.uk/t5/Orders/Order-new-SIM-card/m-p/1242657#M67017 XRaySpeX 2023-04-05T01:26:12Z