topic Re: DECLINED but taken a credit on my account in Orders

DECLINED but taken a credit on my account

zenithragadio19 — Sun, 26 Mar 2023 10:17:40 GMT

Hi i applied in EE got declined and they credit to my account. Is there any chance i got a refund ?

Re: DECLINED but taken a credit on my account

XRaySpeX — Sun, 26 Mar 2023 11:44:02 GMT

You should get it refunded within 2 working days.

Re: DECLINED but taken a credit on my account

Schockwave — Sun, 26 Mar 2023 11:47:54 GMT

Hello @zenithragadio19 ,

Welcome to the community,

If you have been declined by EE, you will get a refund within the next 5-10 days if money has gone out of your account.

Have you actually checked that it has gone from your account or does it say pending card authorisation? If it is pending then it has not gone and is just sitting there and will not go out.